Outlook Express/Outlook Won’t Save Passwords

Symptoms: Every time you open Outlook Express or Outlook you are asked to re-enter your password even though the Save Password box is checked (or grayed out).

Problem: Generally this is caused by a problem in the Registry with the Protected Storage System Provider key.

Resolution: Follow the steps below to fix this problem or visit Microsoft’s Knowledge Base article 29684 for an even more detailed information.

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Exchange: OWA displays all mailboxes in a directory browsing format

Problem: After some unrelated changes are made to IIS 6.0, Exchange’s Outlook Web Access (OWA) acts differently. The normal login page is replaced by a login dialog box. After logging in, OWA displays all the mailboxes in a browseable directory format instead of the normal OWA content. You can select your mailbox and all folders display in the same manner. Charles Yang from Microsoft presented a solution that (mostly) worked for me in this situation.

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