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Contents
We are happy to hear from you however you prefer to contact us:
Write to Us
Please use the following form to send us a message. Messages are forwarded to the most appropriate person or department, and you should expect a response within the next business day.
To help us route your message correctly, please select the most appropriate department from the list:
- Customer Service answers general questions, resolves concerns about invoices, offers Website assistance, and can point you to the right person in the company if you do not know where else to go.
- Most Human Resources matters (including hiring and benefits) are handled directly by our parent company, the Acorn IT Group. You may send non-confidential information and requests using this form. For sensitive matters, please fax +1 (916) 488-8747 attention Human Resources or call and ask for “H.R.”
- Contact our Sales and Marketing department if you are interested in developing a sales relationship or for arranging marketing and promotions with our company. We generally prefer to purchase through our established reseller channels (Ingram Micro, Synnex, etc.). We are not interested in importing large quantities of products from overseas.
- Our certified Technical Support technicians and engineers will be happy to assist you if your business network or computers experience problems. We work strictly business-to-business and new clients will be verified to confirm their status. It is our goal to satisfy you completely and as quickly as possible. If your problem is urgent, you may wish to call the nearest regional office, too. Established clients may contact their account representative by mobile phone in emergencies.
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Give Us a Call
Our regular hours are from 10:00am to 6:00pm Pacific Time, Monday through Friday except holidays. During extended hours from 8:00am to 10:00am and 6:00pm to 8:00pm as well as after-hours, established clients may contact their account representative directly. Messages are forwarded to the most appropriate person or department, and you should expect a response within the next business day.
- +1 (916) 675-1050 (California)
- +1 (702) 987-1170 (Nevada)
Send Us a Fax
Our fax numbers are exclusively for use by existing and prospective clients and also vendors with whom we have an established relationship. Unsolicited bulk distribution faxes are not desired and will be reported to the FCC; repeat violators may be prosecuted to the fullest extent of the law.
- +1 (916) 675-1053 (California)
- +1 (702) 992-0320 (Nevada)
- +1 (916) 488-8747 (Human Resources Only)
Send Some Mail
There’s nothing wrong with using traditional postal mail, either. Please contact us for the best shipping address if you need to send something a bit larger.
- ALLOGRO SACRAMENTO REGIONAL OFFICE
P O BOX 661343
SACRAMENTO, CA 95866-1343 - ALLOGRO RENO REGIONAL OFFICE
10580 N MCCARRAN BLVD STE 115-422
RENO, NV 89503-1896
Nationwide Sales and Service
Through our national service network, we are able to provide service to satellite offices and remote job sites practically anywhere in the United States and Canada. Additionally, we can install and configure various remote management products, which allows us test and resolve many issues without an on-site call. Occasionally we travel outside our normal service areas for short-term projects, and, if given enough lead time, we are able to schedule on-site personnel for ongoing projects anywhere in the United States. Please contact the nearest regional office to make arrangements or for answers to any of your questions.
- +1 (877) 254-9820 (United States)
- +1 (916) 675-1050 (Dial direct outside the U.S.)
